Through support requests and our own internal QA procedures, we
have recently identified three issues with the system builder and
system statistics. The first two of these issues are seemingly
random (making them difficult to de-bug) in that, for some cases
the data was applied correctly, and in other cases the data was
The first issue was with the Betfair SP dividends. It was
discovered that in some cases the incorrect dividend was applied.
This was traced to an issue where there were multiple race codes on
at the same venue on the same day (for example Warragul races and
Warragul trots). This has been rectified, dividends corrected and
systems statistics have been recalculated.
The second issue is with the apprentice jockey filter and jockey
claims in the systems builder. The source of this issue has been
identified and we are close to implementing a fix for this. Once
this fix has been implemented, we will commence to backfill
apprentice jockey flags and claims, and then recalculate systems
which use either of these filters.
The third issue is to do with Back systems which utilise Betfair
SP as the chosen pricing mechanism. While Creating or Editing the
rules for Back systems using Betfair SP, the Betfair commission
rate is correctly calculated and deducted. However, once Saved, the
system performance does not take into account the Betfair
commission rate. We will be rectifying this, as well as making sure
that all systems which are made "public" are resulted with a 0%
commission discount rate (for Back and Lay types). Most users may
not be aware of this setting within the User 'Account Settings'
area. It is set at 0% commission discount by default, as this is
the worst case scenario (i.e. no discount is applied to the
standard Betfair commission rate structure based on each State,
resulting in the highest applicable level of commissons being
reflected in results). Betfair customers can qualify for a discount
on the level of commission paid, depending on their usage patterns
etc. Such customers can change the 0% commission discount account
setting, to reflect the amount of commission they actually pay, to
be reflected in their 'private' systems. Consistency regarding the
display of Gross and Nett columns in results for Back systems, will
also allow for checking that any applicable commission rates have
been correctly taken into account (similar to what we had already
done when introducing Lay systems).