The Singapore issue (Starting Prices in the results we receive are for a $5 unit) is not as straight forward to resolve as we had hoped. It needs to comprise a two staged fix;
1. Divide the Singapore SP’s by 5 that already exist within the database and re–programme our form reader to divide them by 5 at the point of results ingestion. This should be completed by COB Wednesday the 28th November.
2. Once this is done existing systems would need to be re–saved to back–flush the revised prices, but this then re–sets the since creation date and statistics … which most users may not want as a by product of the process.
So, we are going to also write some code to save 'all' systems while attempting to maintain the existing 'since creation date / stats’. This step will involve substantial development and testing, plus processing time to actually ‘run’. Aiming for COB Monday 3rd December completion.
There is no simple solution because even switching off Singapore will not solve the runners/pricing already accrued against systems back history; without also undertaking a fresh system save or running the proposed step 2 above.
We apologise for the inconvenience and ask users to exercise a certain level of 'vigilance' while we sort this out. Any upcoming Singapore hits can just be ignored (as can System Statistics which may have been inflated by Singapore SP's recently); however, Australian upcoming System hits should not be impacted.