Responsible Gambling Policy


For the majority of people, gambling is an enjoyable leisure and entertainment activity. However, for some, gambling can have a negative im-pact. As a result a Responsible Gambling Code has been developed which sets out certain practices to be adopted by gambling providers in the provision of their services, in order to minimize the harm to consumers that may be adversely affected by gambling.

Responsible Gambling Mission Statement is committed to promoting the socially responsible enjoyment of wagering on the outcome of racing and sporting events. The Company will provide help and assistance to all persons who experience any harmful effects from their wagering activity.

The Mission Statement is further underpinned in the following statement "We want you to enjoy your visit to, enjoy the experience and the facilities. Participate in achieving this goal by setting sensible limits to your gambling activities. We suggest that you budget to ensure your gambling expenditure is kept to an amount you can afford."

Responsible Gambling Policy

Millions of people each week enjoy the recreational and entertainment values inherent in being able to wager on racing and sporting events throughout the world. The involvement of the majority of these people is at a level appropriate to their financial circumstances. It is recognised, however, that a small number may have difficulty in controlling their wagering activities. is committed to sharing with Governments and communities the responsibility of helping problem gamblers to identify their problem and seek assistance. One way the Company does this is to offer its customers the facility to exclude themselves from accessing their account, either temporarily or on a permanent basis. employees are trained to provide the recreational and entertainment experience sought by its clients, whilst at the same time, offering assistance to those who have difficulty in controlling their wagering activities. The Company has adopted strategies for the provision of information to ensure that customers can make informed decisions about their gambling. The Company actively provides referral services to gambling related support services and shares the community's concerns for the harm caused in the lives of this minority group.


As a responsible operator, is committed to maintaining its first class public reputation by actively taking action to exclude minors from placing a wager at the site or over the telephone. Wagering with is designed to appeal to, and be used by persons who have attained the age of 18 years.

Gamblers Anonymous 20 Questions Test

Gamblers Anonymous offers the following questions to anyone who thinks he or she may have a gambling problem. If you answer yes to seven or more of these questions, chances are you may be a compulsive gambler and should seek help.

Do you ever lose time from work or school due to gambling?

· Has gambling ever made your home life unhappy?

· Does gambling affect your reputation?

· Have you ever felt remorse after gambling?

· Do you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?

· Does gambling cause a decrease in your ambition or efficiency?

· After losing do you feel you must return as soon as possible and win back your losses?

· After a win do you have a strong urge to return and win more?

· Do you often gamble until your last dollar is gone?

· Do you ever borrow to finance your gambling?

· Have you ever sold anything to finance gambling?

· Are you reluctant to use "gambling money" for normal expenditures?

· Does gambling make you careless of the welfare of yourself or your family?

· Do you ever gamble longer than you planned?

· Have you ever gambled to escape worry or trouble?

· Have you ever committed, or considered committing, an illegal act to finance gambling?

· Does gambling cause you to have difficulty in sleeping?

· Do arguments, disappointments or frustrations create within you an urge to gamble?

· Do you ever have an urge to celebrate any good fortune by a few hours of gambling?

· Have you ever considered suicide as a result of your gambling?

Help for Gambling Problems

To speak with someone who can give you advice and support, please contact one or more of the organisations detailed below.

· Australian national 1800 gambling helpline - Call 1800 858 858. This is a hotline for all problem gamblers and their families who will be able to speak directly with someone locally, irrespective of where they are calling from within Australia. There is a new facility for help, the National Gambling Help website. Please find it at

· Relationships Australia provides a range of support to problem gamblers and their families, it can be accessed at:

Self- Exclusion staff encourages customers to take responsibility for their wagering activities.

Customers will be allowed to self-exclude themselves from wagering on the telephone. An application for self-exclusion can also be made by completing this form.

What is Responsible Gambling?

"Responsible gambling" is a broad concept and involves the conduct of gambling in a manner whereby the potential for harm associated with gambling is minimised.

It respects the responsibility of individuals for their own actions, but also acknowledges a responsibility on the part of the service providers.

Responsible gambling has regard to the context in which gambling occurs, the inducements made to gamble, the way the gambling service operates and the integrity of the gambling operator.

The aim is to enable persons to make informed decisions about their participation in gambling and, if harm has occurred, to provide access to gambling help services.

What is Problem Gambling?

Problem gambling exists when there is a lack of control over gambling, particularly the scope and frequency of gambling, the level of betting and the amount of leisure time devoted to gambling. The negative consequences of problem gambling may include:

· the gambler suffering excessive financial losses relative to the gambler's means

· adverse personal effects on the gambler, his or her family and friends#

· adverse effects on employers and work performance

· other costs which are borne by the community